FlightSpace

Profile Basics - FAQ

  • What is minimum password strength?

    Your password must be at least 6 characters in length. To make it strong enough we advise you to use a combination of numbers, letters and punctuation marks.


  • How can I change my password?

    To change your password, click the cog-wheel icon in the right-hand top corner of the screen and go to 'Change password' from a drop-down menu or go there. Type your new password and then click Change.


  • I want to change my e-mail address, how can I do that?

    Your e-mail address is used as your login and can not be changed.


  • I forgot my password, can I retrieve it or will I get a new one?

    It is not possible to retrieve your password. In order to get a new one please access this page. Use the email address you provided upon registration and we will send you back a new password.


  • How can I change my profile information?

    To change your profile data click the cog-wheel icon in the right-hand top corner of the screen and go to 'Settings' from a drop-down menu or go there. Update your information and click Save.


  • How can I delete my profile?

    Profile can be deleted from our end exclusively. Send us your request using contact form.


  • Privacy settings – what options do I have and how to change them?

    When you sign up for Flightspace, you have the option of keeping your information and uploaded content public (i.e. visible to everyone), only for friends or private.

    To change your privacy settings click the cog-wheel icon in the right-hand top corner of the screen and go to ‘Settings’ from a drop-down menu or go there. Select chosen options and click Save.


  • What is the maximum size of uploaded photos?

    Your single photo file can be up to 5Mb.


  • What types of photo files are acceptable?

    Flightspace supports JPG, GIF and PNG file image formats.


  • How to use Flightspace with Facebook?

    Want to post your comments and inform about important activities on your Facebook profile? Connect your Flightspace profile and Facebook account using the Flightspace for Facebook integration.

    Please note: When you connect your Facebook account to your Flightspace profile, your comments/information will appear on your profile page and your Flightspace username will be displayed for your Facebook friends to see.

    To connect your Flightspace profile and your Facebook Account click Login with Facebook on the top of the screen. If you are not logged into your Facebook account, a prompt will ask you to enter your Facebook account’s log in information. If you are logged in, click Allow on the accept permissions prompt. After you have linked your Facebook account and Flightspace profile, go to your Facebook Application settings and select Flightspace. You will see an App privacy section. If you would like your friends to be able to see your Flightspace activity on your Facebook wall, please select "Friends" as the sharing option from the drop down menu.


Didn’t find the right answer? Let us know sending message via our contact form.